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Ripple Foods, a leader in plant-based food and beverage, needed a modern transportation management solution to replace a legacy TMS burdened by disconnected tools and manual processes. Fragmented systems and unreliable data were limiting operational visibility and preventing the team from scaling efficiently.
Ripple Foods is a Berkeley, California-based leader in the plant-based food and beverage industry, focused on developing innovative, dairy-free products. As a Certified Benefit Corporation, Ripple is committed to sustainability, transparency, and reducing environmental impact through its operations and offerings. The company serves a broad, growing consumer market through retail and distribution channels, meeting the increasing demand for high-quality plant-based alternatives.
Ripple’s core product portfolio includes plant-based milk, protein shakes, and half & half, all made using protein derived from yellow peas. These products are gluten-free, 100% vegan, certified non-GMO, and free from nuts, lactose, and soy. What sets Ripple apart is its ability to combine strong nutritional value with sustainability, producing products that use significantly less water than traditional dairy and many alternative options while maintaining taste and quality.
Before partnering with Rygen, Ripple relied on a legacy transportation management system (TMS) supported by multiple disconnected tools and manual processes. This environment created inefficiencies across operations, including repetitive data entry, fragmented systems, and limited visibility into shipments, carriers, and costs.
The existing system introduced friction at nearly every step. An outdated interface, poor customer support, and recurring platform issues slowed down workflows and reduced team productivity. Employees spent a significant portion of their time reconciling inconsistent data, fixing errors, and navigating disconnected systems rather than focusing on higher-value work.
““Since partnering with Rygen, I have full confidence in the data I’m sharing with leadership. Before, I had to spend time manipulating data and second-guessing it. Now I know it’s accurate and reliable.”
— Allyn Carfagna, Director Logistics Solutions | Supply Chain, Ripple Foods
These challenges had a measurable impact on the business. Time was lost to manual processes, reporting lacked reliability, and operational visibility was limited. As Ripple continued to grow, it became increasingly clear that these inefficiencies were not sustainable.
Ripple’s search for a new solution was driven by the need to support rapid growth with a more scalable and efficient technology foundation. As the team evaluated potential vendors, key criteria included ease of use, speed of implementation, real-time visibility, and the ability to scale alongside the business. Equally important was finding a partner that could provide strong support and operate collaboratively.
“Working with Rygen initially felt almost too good to be true, and honestly, it still does. The team consistently goes above and beyond, stepping in wherever needed and truly operating as an extension of our own team.”
— Mike Allard, VP of Supply Chain, Ripple Foods
While several traditional TMS providers were considered, many solutions were overly complex, expensive, and required long implementation timelines. Rygen differentiated itself through its modern, cloud-native platform and its consultative, partnership-driven approach.
Rygen operates as an extension of Ripple's team
The implementation of Corsair TMS was fast, flexible, and designed to deliver value quickly. Rygen took a phased approach, allowing Ripple to prioritize key functionality and align the rollout with business needs. This approach enabled a smooth transition and minimized disruption to ongoing operations.
A defining aspect of the experience was the strength of the partnership. The Rygen team operated as an extension of Ripple’s internal team, bringing deep expertise, clear communication, and a proactive mindset.
Responsiveness and support were consistently strong, with Rygen stepping in wherever needed, even outside the original scope. Ripple began seeing value almost immediately, with improvements in visibility, efficiency, and overall operational flow.
“Rygen’s communication has been exceptional. They’re not only incredibly responsive but also take the time to explain complex technical concepts in a way that’s clear and actionable.”
— Mike Allard, VP of Supply Chain, Ripple Foods
Ripple currently leverages Corsair TMS as its central platform for managing transportation operations, including shipment execution, carrier management, reporting, and inbound freight documentation.
Corsair is fully integrated into Ripple’s day-to-day operations, serving as a single source of truth for all shipment-related data and workflows. This centralization eliminates the need for multiple systems and ensures consistency and accuracy across the organization.
These capabilities are used daily by supply chain, logistics, and operations teams, enabling more efficient and informed decision-making.
“The automation, connectivity, reporting, and overall ease of use have made my job significantly easier. Rygen has taken so much off my plate that I can now focus on more strategic initiatives.”
— Allyn Carfagna, Director Logistics Solutions | Supply Chain, Ripple Foods
Since implementing Corsair TMS, Ripple has achieved significant operational and financial improvements. One of the most impactful outcomes has been a staffing realignment equivalent to approximately 7.5%. With automation and streamlined workflows, responsibilities that previously required multiple resources are now managed efficiently without additional headcount.
In addition to efficiency gains, Ripple realized measurable cost savings, including an estimated ~5% reduction in average cost per shipment quarter over quarter. Increased visibility into lanes, carriers, and shipment performance has enabled more informed, data-driven decisions, improving carrier selection and consolidation strategies.
“Our collaboration with Rygen runs like a well-oiled machine. There’s real synergy between our teams, and it shows in how efficiently and effectively we operate together.”
— Mike Allard, VP of Supply Chain, Ripple Foods
Workflow improvements have been substantial, reducing manual effort, improving productivity, and increasing confidence in reporting. Teams can now focus on strategic initiatives rather than operational troubleshooting.
The biggest win from the partnership has been the ability to scale operations efficiently - supporting growth without increasing headcount while maintaining tighter control over costs and performance.
Game-changing partnership
Looking ahead, Ripple plans to continue expanding its partnership with Rygen as the business grows. The team expects to leverage additional capabilities within Corsair to optimize further operations, including deeper analytics, expanded automation, and continued refinement of inbound and outbound freight processes.
“Rygen has been a game-changer. Both the platform and the people behind it are top-notch, and the impact on our team has been immediate and meaningful.”
— Allyn Carfagna, Director Logistics Solutions | Supply Chain, Ripple Foods
With a focus on building a modern, data-driven supply chain, Ripple is well-positioned to continue scaling efficiently with Rygen as along-term partner.
