When Bottlenecks Become Breakthroughs

How Novapath Transformed Operations with Corsair TMS
A mid-sized company in the food and beverage sector was experiencing rapid growth and needed technology that could keep up pace. With annual revenues in the tens of millions and a diverse product portfolio, the business focused on scaling operations while continuing to meet the rising demand of its customers.

About Novapath

Founded in 2020, Novapath Supply Chain Systems, Inc. is a rapidly growing third-party logistics (3PL) provider headquartered in Greensboro, North Carolina. With approximately 80 employees, Novapath delivers comprehensive managed transportation services for customers across industries—covering warehousing, distribution, and transportation.

From the beginning, Novapath positioned itself as a data-driven, analytics-based provider focused on operational excellence and strategic growth. As the business expanded its managed transportation offering, it needed a modern transportation management system (TMS) that could scale alongside its ambitions and deliver real-time visibility, flexibility, and automation.

Scaling Beyond the Status Quo

As Novapath expanded, its leadership recognized that legacy systems and manual processes were not sustainable for the company’s growth trajectory. Operational teams spent countless hours managing shipments across disconnected systems, manually reconciling data, and duplicating efforts between departments. These inefficiencies drove up labor costs and made it difficult to maintain visibility into day-to-day operations.

Novapath needed a solution that could centralize operations, enable automation, and provide accurate, real-time visibility across all modes; LTL, truckload, expedited freight, and more. The company also sought a TMS that could integrate directly with its customers’ systems to deliver true end-to-end transparency and operational efficiency.

“We knew that managed transportation was our core competency for our team, but we needed a TMS to support that aspect of our business,” says Robert Saffioti, Director of Managed Transportation. “We wanted a TMS provider that could adapt to our needs as a growing company on a daily, weekly, and monthly basis.”

That adaptability was essential to Novapath’s strategic model. “We had a list of criteria that we were looking for in our new TMS. Our founders had been in the industry for a while, so we knew what we were looking for,” Saffioti explains. “We knew that we not only needed a TMS immediately out of the gate, but that the provider would have to be a true partner that could react to our needs and help us scale accordingly.”

Listening, Learning, and Building Together

Novapath evaluated several TMS platforms across the market but struggled to find one that met its unique requirements for usability, flexibility, and data-driven insight. The company’s technology team recognized this gap as a broader industry problem, and sought a platform built to address it. Rygen’s Corsair TMS, a cloud-native transportation management system, aligned perfectly with Novapath’s mission: empowering efficiency through innovation.

The Rygen team partnered closely with Novapath to identify key operational priorities, outline technical requirements, and develop a phased implementation plan that accelerated adoption and minimized disruption; ensuring a smooth transition that supported the company’s rapid growth. With Rygen, the process began, as always, with collaboration and alignment

“The Rygen team has a strong background in transportation, but it’s also very open to user feedback,” Saffioti says. “They do a very good job of interpreting our feedback as new functionalities are introduced, and then having us go in and test and provide feedback before the solution is updated. That’s been a breath of fresh air for us.”
A partnership-driven process.

Bringing It All Together

Rygen implemented Corsair TMS as Novapath’s centralized transportation management System, integrating sourcing, procurement, and customer networking into a single connected ecosystem. Customers can now connect directly into the TMS for complete visibility across their supply chains, including supplier purchase order (PO) management within the platform itself.

All freight operations—LTL, truckload, expedited, and more—are now managed in Corsair from start to finish. The user-friendly interface allows Novapath’s team and clients to configure processes effortlessly, automate data collection, and reduce the time spent managing carriers and shipments. By consolidating operations into a single, cloud-native platform, Novapath has significantly cut costs tied to system maintenance, manual updates, and ongoing IT support; freeing resources to focus on efficiency and growth. Corsair also provides real-time analytics and year-to-date metrics, enabling Novapath to identify performance trends, focus on its core competencies, and make data-driven decisions.

“The system adapts to those individual clients’ needs,” Saffioti explains. “And if the specific capability doesn’t exist yet, Rygen is very good about addressing the need and developing it swiftly to meet customer demand. This is a major win because our customer demand is all over the map, and our technology partner is able to meet or exceed expectations in most cases.”

Corsair’s flexibility empowers Novapath’s clients to integrate their own systems and automate shipment execution directly through the platform.

“Data is power and time is money. Corsair empowers shippers to have more of both,” says Justin Murillo, Senior Operations Specialist. “It allows 3PLs to meet their client’s unique needs. The Novapath-client relationship through Corsair can be tailored to whatever makes sense for each business relationship.”

Why Corsair Works

Key Differentiators

  • Modern, cloud-native architecture built for scalability, speed, and flexibility
  • AI-enhanced intelligence for smarter automation and decision-making
  • End-to-end integration with sourcing, procurement, and customer systems
  • Configurable workflows tailored to each client’s unique business model
  • Real-time analytics and reporting to drive informed decisions
  • User-first design that minimizes training and speeds adoption
  • Collaborative partnership that incorporates user feedback into continuous improvement
  • Reliable uptime and performance ensuring consistent operations
“We've had no system downtime, which I think is very important,” says Saffioti. “Everyone who's ever experienced system downtime knows how frustrating and impactful that can be, but we’ve found a reliable TMS that we really don't have to think about because it's worked so well for us.”

The Proof is in the Performance

  • Zero system downtime, ensuring uninterrupted service and operational reliability
  • Improved efficiency through automation and centralized visibility
  • Streamlined workflows that reduce carrier management time and data entry
  • Enhanced decision-making with real-time analytics and performance insights
  • Flexible client engagement, adapting technology to meet diverse customer needs
  • Faster onboarding and training, both internally and for customers
  • A scalable foundation that supports Novapath’s continued growth and expansion
“Being able to scale is very important to us, and the Rygen team has been very helpful when it comes to training people on how to start using the system quickly,” says Saffioti. “The platform is very easy to use and that’s a big benefit for us. As long as someone has some knowledge of the transportation aspect of it—and knows the key elements that need to be entered in the system—the TMS takes it from there and manages the rest.”
“The platform is very easy to use and that’s a big benefit for us."

The Road Ahead

Novapath continues to expand into new markets with an aggressive growth roadmap supported by Corsair’s scalable architecture. The partnership with Rygen enables the company to move confidently into the future, equipped with technology that evolves alongside its business.

With Corsair TMS, Novapath gains the freedom to innovate and the power to grow—delivering smarter logistics solutions for its customers and stronger operational control for its team.

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