What is Blackbird?

Blackbird is a collection of data products and services designed to facilitate business insights across the entire supply chain. Because it’s source-agnostic, Blackbird helps companies unify data from multiple systems, loosen vendor lock-in, and gain a holistic view of their operations.

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Is Blackbird just a dashboard tool?

Not at all. Blackbird isn’t a “one-size-fits-all software." It adapts to your needs. For some clients, it means delivering a clean, reliable data model in Snowflake that their analysts can use in Tableau or Power BI. For others, it’s a full end-to-end solution—managing ingestion, transformation, modeling, and creating fully customized dashboards.

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How does Blackbird work with my existing systems?

Blackbird is system-agnostic and integrates with the platforms you already use. Whether you’re running legacy TMS, ERP, WMS, or modern cloud-based tools, Blackbird connects to them, transforms the data, and makes it usable across your organization.

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Can Blackbird help if my company already has a BI tool?

Absolutely. Blackbird complements - not competes with - your BI investments. Whether you already use Tableau, Looker, Power BI, or something else, Blackbird can provide you with the clean, modeled data you need to deliver consistent and accurate insights.

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What if my company doesn’t have a data team?‍

That’s okay! Rygen partners with you to understand your unique pain points and design a solution to fit your unique needs. We can manage ingestion, transformation, and visualization on your behalf, or equip your team with the data foundation they need to build their own solutions.

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How customizable is Blackbird?

Every Blackbird implementation is fully tailored to your business. From data modeling to the level of service—self-service or a fully-managed—we configure Blackbird to align with your workflows, decision-making needs, and stage of maturity.

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What problems does Blackbird solve for supply chains?

Blackbird helps eliminate data silos, standardize reporting, and create visibility across systems and partners. In turn, this allows companies to make faster, data-backed decisions on shipments, carriers, inventory, and beyond.

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How does Blackbird reduce vendor lock-in?

By remaining source-agnostic, Blackbird ensures your data is portable and usable outside of a single vendor’s ecosystem. This way, you remain in control over your supply chain data and never have to rely on a single provider’s reporting limitations.

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What industries is Blackbird best suited for?‍

Blackbird is built for organizations with complex, multi-system supply chains—such as logistics providers, shippers, manufacturers, and retailers—who need unified visibility and actionable insights.

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What does a typical Blackbird engagement look like?

It starts with a discovery process where we learn your systems, challenges, and goals. From there, we design a tailored solution to match your needs—whether that’s delivering a standardized data model, managing your data pipeline, building dashboards, or all of the above.

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